Which type of ice machines do you have?

In OMT Ice, we have vaiours of ice machines for different types of ice, like cube ice, ice block, flake ice, tube ice, etc, we also supply cold room, ice block crusher, refrigeration equipments etc.

What's the your guarantee period?

Normally 12months, we will provide the parts free of charge during warranty period.

Could you handle shipment to us?

yes ,we ship our goods worldwide and we can even delivery the machines to your premises and handle the customs clearance for you.

What is the average lead time?

Generally 15-35days for small capacity ice making machine, and up to 60days for bigger capacity ice machines. however, we may have in stock for some other models, kindly check with our sales person.

What kinds of payment methods do you accept?

Our generally payment mode is 50% by T/T in advanced and 50% by T/T before shipment, but for special orders, we may adjust it accordingly, kindly contact us for further discussion.

Do you have agent or office out of China?

Sorry we don't have, but in some other coutnries, we can provide installation assistant by our partner in local, like Philippines, Nigeria, Tanzania, South Africa, Mexico etc.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.